Client

Online Education

Category

Educational ERP

The Brief

Complete operations workflow automation starting from lead management,enrollment, student care, dispatch, and inventory and franchisee management for a distance education company.

Understanding Educational ERP

This is a scalable ERP portal which will be linked to other modules such as E-learning platform which is 'Learning Management System'.

Multi product Indian conglomerate, with a multi-product portfolio.

This is a role based system where hierarchy of the organization will be captured
in a flexible manner along with the anonymous visitors.

Numerous summary, analytical and escalation reports are generated as part of ERP Portal.

THE CHALLENGE
  • No interconnection between different locations of educational institute.
  • Separate databases for all systems.
  • Repeated information about courses, institutes, fees etc.
  • Invalid or outdated data for fees in many locations.
  • Lead Management and call center management.  Keeping track of payment schedule and post dated cheques.
  • Assignment of leads for counselling.
  • nventory management during dispatch, Material inward and returns for educational kit
  • Preparation of I-Cards, welcome letters, Mark sheets and grade sheets,
THE RESULTS
  • We provided web based solution to manage the system.
  • Content editing to be done once and then it will be available throughout the system.
  • No duplication and redundancy
  • Reduced risk of incorrect / invalid / outdated data
  • Same set of support staff can handle sales calls from prospects as well as support calls from students seamlessly
  • Workflow optimization can be done easily since all team members are part of same system.
  • Collaborative tasks are handled in an elegant and efficient manner.